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Shiji, Fliggy to pioneer facial recognition hotel check-in and payment

2018/9/5 18:28:08
Shiji and Alibaba’s Fliggy have achieved a hotel industry first by integrating full facial recognition for hotel check-in including credit authorization for 50 hotels in Hainan district of China. Fliggy provided the reservation and customer data with Shiji providing the integration, distribution, payment gateway and on-property systems to provide a seamless guest experience for the China travelers.

As a guest makes a reservation on Fliggy, the guest’s information is processed through Shiji Distribution Solutions to the hotel’s property management system leveraging Shiji’s deep integration of hotel solutions. When the guest arrives at check-in, they simply scan their ID on the kiosk. The new solution then verifies the ID against the Public Security System, performs a credit authorization and produces the room card.

The system involves integration between multiple systems and across multiple verticals (Payments, Public Tourism system and more).

The entire process takes 30 seconds from arrival to room card issued including payment authorization.

Following Shiji Group’s vision of open platforms for hotel technology, this system is designed to work with multiple PMS systems and distribution platforms. The idea is that this can be expanded to all hotels and thus reduce wait times for guests while increasing the time to assist guests for hotel staff.
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酒店地处鼓楼区域,邻近北三环路、中国科技馆,出行交通便利。
- 距离天安门广场10公里,乘坐出租车约25分钟;
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所属商业区:安贞
酒店区域:朝阳区
酒店地址:中国 · 北京市 · 北京 · 朝阳区 · 朝阳区鼓楼外大街19号(近安华桥)